Product description

Fitting kits for fixing Prorack or Whispbar roof racks to the specific motor vehicles listed below

See a list of details to help identify the product

Reason the product is recalled

The fitting kits for the Prorack and Whispbar roof racks can become loose and detach from the roof of an affected vehicle.

The hazards to consumers

If the defect occurs and the roof rack becomes detached while the vehicle is in motion, this poses a serious risk to the driver and other road users.

What consumers should do

Customers should detach and cease using the roof racks that are attached with these fitting kits. Hubco Automotive Ltd will organise for the return of the product and arrange for customers to receive a replacement product or a refund.

Details to help identify the product

Supplier running the recall

Who sold the product

Sold through roof rack specialist or automotive accessory stores

Identifying product features

Kit Number Vehicle Listing K508 Mitsubishi ASX 5dr SUV 2010+ IR K491 Audi A3 Sportback 5dr 2005+ IR K421 Audi A4 Avant 5dr Wagon2008+ IR K422 Audi A6 Avant 5dr Wagon2005+ IR K393 Audi Q7 5dr SUV2006 + IR

Identifying numbers

Other identifying numbers

Kit Number Vehicle Listing
K508 Mitsubishi ASX 5dr SUV 2010+ IR
K491 Audi A3 Sportback 5dr 2005+ IR
K421 Audi A4 Avant 5dr Wagon2008+ IR
K422 Audi A6 Avant 5dr Wagon2005+ IR
K393 Audi Q7 5dr SUV2006 + IR

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13588 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.