Product description

Electric motor controller for submersible pump systems monitor and diagnoses motor load to prevent pump or motor failure due to adverse conditions.

See a list of details to help identify the product

Reason the product is recalled

In certain applications, the label covering the front of the product curled up at the edges, which could cause exposure of the infrared window and associated 230v electrical circuitry.

The hazards to consumers

Potential for electric shock from exposed circuitry.

What consumers should do

Commercial customers have been notified and directed to return affected shelf stock to Franklin in exchange for new product and provide and install replacement cover kits for affected units that have been installed.

Details to help identify the product

Supplier running the recall

Franklin Electric (Australia) Pty Ltd

Identifying product features

Model No 580 002 0600 and date codes 06F45 through 09L45 (June 2006 through November 2009)

Identifying numbers

Other identifying numbers

Model No 580 002 0600 and date codes 06F45 through 09L45 (June 2006 through November 2009)

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2010/11481 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.