Product description
Portable magnetic power bank.
Connects to Quad Lock MAG phone cases. Also provides wired power through the charging port.
SKU: QMA-BPK-5000
See a list of details to help identify the product.
Reason the product is recalled
The battery pack can overheat and catch fire.
The hazards to consumers
There is a risk of serious injury, damage to property or both if the battery pack overheats and catches fire.
This can occur even when the product is not in use.
Battery packs have overheated and caused property damage.
What consumers should do
Stop using affected power banks immediately.
Submit the product details through the recall portal to receive a refund or store credit.
Dispose of the product in accordance with the local requirements for disposing of lithium batteries. Do not throw the product in the rubbish, home recycling, or public recycling boxes.
Contact
Quad Lock
recall@quadlock.com.au
Visit the Quad Lock recall portal
Details to help identify the product.
Supplier running the recall
Identifying numbers
SKU
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20349 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
