Product description
Models KE3560 and KE3860. Sold from March 2003 to May 2004.
See a list of details to help identify the product
Reason the product is recalled
The affected kettles contain heating element conductor wires that were not crimped to Sunbeam's specifications. As a consequence, the incorrectly crimped wires may overheat and in some cases melt through the lower external kettle body exposing live 240V wiring.
The hazards to consumers
Product failure.
What consumers should do
Customers should call 1300 761 405.
Details to help identify the product
Supplier running the recall
Sunbeam Corporation Limited
Identifying product features
KE3560 and KE3860
Identifying numbers
Other identifying numbers
KE3560 and KE3860
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2004/7000 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
