Product description

Single Bar 1000w; Single Bar 1200w; Double Bar 1100w.

See a list of details to help identify the product

Reason the product is recalled

May Develop A Defect With The Electrical Connection Whereby In Combination With A Fault In The Earth Connection May Pose An Electric Shock Hazard. May Not Comply With Standard.

The hazards to consumers

Electric Shock

What consumers should do

Stop Using The Heater Immediately. Call Ringgrip's Freecall 1800 649 222 For Further Info. Return Product To Freepost: Reply Paid 504 Locked Bag 1300 Dandenong South 3164 Quoting Ref. No. RQH10R.

Details to help identify the product

Supplier running the recall

Ringgrip Pty Ltd

Identifying product features

Single Bar 1000w (Serial No. RQH10); Single Bar 1200w (Serial No. RQH20); Double Bar 1100w (Serial No. RQH30).

Identifying numbers

Other identifying numbers

Single Bar 1000w (Serial No. RQH10); Single Bar 1200w (Serial No. RQH20); Double Bar 1100w (Serial No. RQH30).

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 1998/3567 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.