Product description
Rato Generators models R3000IE and R8750ID
Units sold from December 2018 to March 2019
Units sold from December 2018 to March 2019
See a list of details to help identify the product
Reason the product is recalled
The 12V dc battery charging plug lead may be able to be inserted into the 230V ac socket-outlet on the generator.
The hazards to consumers
If the 12V dc plug lead is inserted into the 230V ac socket-outlet, there is a risk of electric shock or electrocution.
What consumers should do
Consumers should not use the 12V dc plug lead. Consumers should return the generator and plug lead to the dealer where purchased, for repair and replacement plug lead.
For further information on this recall, please call JAK Max Pty Ltd on 1800 604 281 or email via website https://www.jakmax.com.au/contact-us/
JAK Max Dealers can be located at https://www.jakmax.com.au/locator/search/
For further information on this recall, please call JAK Max Pty Ltd on 1800 604 281 or email via website https://www.jakmax.com.au/contact-us/
JAK Max Dealers can be located at https://www.jakmax.com.au/locator/search/
Details to help identify the product
Supplier running the recall
Who sold the product
JAK MAX Dealers
Dates available for sale
-
Where the product was sold
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17476 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of the Technical Regulator (SA) if you have a question about the reason the product is recalled or the hazards to consumers.