Product description

Rechargeable Battery Pack CF-VZSU61U for CF-S10 Panasonic Toughbook Computer

See a list of details to help identify the product

Reason the product is recalled

There is a risk that the rechargeable battery pack may overheat cause smoke or may ignite.

The hazards to consumers

If the defect occurs, there is a risk of a fire or a burn hazard to consumers and to the CF-S10 Panasonic Toughbook Computer

What consumers should do

Immediately turn off the CF-S10 Panasonic Toughbook Computer and inspect it to see if it contains the defective battery with the part number CF-VZSU61U.

Remove the battery and only use the Computer with the AC Adapter, power cord and mains supply power until the battery is replaced.

Contact Panasonic to determine if you are affected and to arrange a free replacement battery.

Contact Panasonic on the toll free number 1300 665 507 Monday to Friday between 8.30am and 6.00pm (AEST) or via email at panasonicCFH2battery@panasonic.mailus.com.au or go to www.panasonic.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Multi Media Technology Pty Ltd (Distributor of Panasonic Toughbook Computer Products)

Identifying product features

All CF-VZSU61U batteries sold in Australia with manufacturing lot numbers BAW, BBF, BBX, BBY, BC, C1 C2 and C3. The part number and lot manufacturing number may be found on the sticker attached to the battery.

Identifying numbers

Other identifying numbers

All CF-VZSU61U batteries sold in Australia with manufacturing lot numbers BAW, BBF, BBX, BBY, BC, C1 C2 and C3. The part number and lot manufacturing number may be found on the sticker attached to the battery.

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15199 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.