Product description
• Rechargeable Dehumidifier (set of 2) with power supply cord.
• SKU: RDEHM
• PO No. IN0064449
See a list of details to help identify the product
Reason the product is recalled
The dehumidifer may overheat and short circuit.
The hazards to consumers
Risk of fire or injury if the dehumidifier overheats during use or while charging.
What consumers should do
1. Customers should stop using the product immediately.
2. Disconnect the product from power supply.
3. Send the affected unit along with a copy of the letter received from Innovations Direct to the address below to claim a full refund:
Reply Paid 6010
Innovations Direct
PO Box 6010
CHULLORA NSW 1405
4. Contact Innovations Direct if you have not received the letter or require further assistance with this recall.
Contact
Innovations Direct Pty Ltd
Call: 1300 303 303
Email: sales@innovations.com.au
Visit: https://www.innovations.com.au/
Details to help identify the product
Supplier running the recall
Who sold the product
Innovations Direct Pty Ltd
Identifying numbers
SKU
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20554 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.