Product description
Li-Ion Battery used on certain Toshiba Laptops and Notebook PCs.
See a list of details to help identify the product
Reason the product is recalled
There is a risk that the rechargeable battery pack may overheat, cause smoke or may ignite.
The hazards to consumers
If the defect occurs, there is a risk of a fire or a burn hazard to consumers.
What consumers should do
1.Turn your PC off, switch off at the wall socket, unplugged it from the AC adaptor and remove your battery immediately.
2.Visit the Toshiba website, www.mytoshiba.co.nz/support to validate if your Battery Pack is affected. You can use your computer on the AC adaptor without the battery.
3.If affected you will be asked to register to receive a free replacement Battery Pack.
For further information contact Toshiba Client Solutions ANZ Pty Ltd on 13 30 70
2.Visit the Toshiba website, www.mytoshiba.co.nz/support to validate if your Battery Pack is affected. You can use your computer on the AC adaptor without the battery.
3.If affected you will be asked to register to receive a free replacement Battery Pack.
For further information contact Toshiba Client Solutions ANZ Pty Ltd on 13 30 70
Details to help identify the product
Supplier running the recall
Who sold the product
Retail Stores such as Harvey Norman, Good Guys, JB HiFi
Identifying product features
PC MODEL NUMBERS are R700, R830, A660, C50-A, C50D-A, C640, C650,C650D, C660, C660D, C850,C850D, L630,L640,L650, L650D, L670,L70-A, L730, L750, L750D, L830, L840, L850, L850D, NB10-A, P70-A, P750, P770, P840, P850, P870, R830, S70-B, S70T-B, C50, C650, C660, C70, C850, C850D, C870, L640, L650, L670, L70, L730, L740, L750, L770, L850, L870, NB10, R840
Identifying numbers
Other identifying numbers
PC MODEL NUMBERS are R700, R830, A660, C50-A, C50D-A, C640, C650,C650D, C660, C660D, C850,C850D, L630,L640,L650, L650D, L670,L70-A, L730, L750, L750D, L830, L840, L850, L850D, NB10-A, P70-A, P750, P770, P840, P850, P870, R830, S70-B, S70T-B, C50, C650, C660, C70, C850, C850D, C870, L640, L650, L670, L70, L730, L740, L750, L770, L850, L870, NB10, R840
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15204 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
