Product description
REDI™ Eye Mask Hot/Cold Pack,
REDI™ Full Face Mask Hot/Cold Pack,
REDI™ Face mask Hot/Cold Pack,
REDI™ Hot/Cold Pack – small dual colour,
REDI™ Hot/Cold Pack with compression wrap – small dual colour,
REDI™ Hot/Cold Pack – small PVC,
Frosty Bear™ REDI™ Hot/Cold Pack.
REDI™ Full Face Mask Hot/Cold Pack,
REDI™ Face mask Hot/Cold Pack,
REDI™ Hot/Cold Pack – small dual colour,
REDI™ Hot/Cold Pack with compression wrap – small dual colour,
REDI™ Hot/Cold Pack – small PVC,
Frosty Bear™ REDI™ Hot/Cold Pack.
See a list of details to help identify the product
Reason the product is recalled
These products contain the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
The hazards to consumers
Potentially life-threatening or could cause a serious risk to health (Class 1).
What consumers should do
If you have any of these products please do not use them. Please call the customer service line on (08) 9455 6676 to arrange the return of the affected product and a refund.
Details to help identify the product
Supplier running the recall
Westcoast Surgical and Medical Supplies
Identifying product features
ARTG number 116111
Identifying numbers
Other identifying numbers
ARTG number 116111
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2008/10307 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.