Product description

Renaissance gas-powered patio heaters (stainless steel with wheels and powder coated models) sold since 29th July 2009.

See a list of details to help identify the product

Reason the product is recalled

Certification suspended due to incorporating non-compliant components.

The hazards to consumers

The patio heaters may have components that do not comply with gas certification requirements.

What consumers should do

Immediately cease using the patio heaters and return them to the place of purchase for a full refund. For further information contact 1800 641 867.

Details to help identify the product

Supplier running the recall

Who sold the product

Ray's Outdoors stores since 29th July 2009

Identifying product features

Marked with AGA Certificate No.7072 (suspended)

Identifying numbers

Other identifying numbers

Marked with AGA Certificate No.7072 (suspended)

Where the product was sold

Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Western Australia

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2010/12078 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.