Product description

Replacement Power Supply Units used in repairs for HP Vectra Vei7 and Vei8 PC's and HP Brios BA, BAx, BA400 and BA600 PC's. The power supply units have part numbers 0950-3423; 0950-3646; D9095-63001.

See a list of details to help identify the product

Reason the product is recalled

When installed as a replacement part, live parts in the power supply unit may contact its metal enclosure. Where the PC is not grounded metal parts of the computer and peripheral devices may become electrically live causing an electric shock hazard.

The hazards to consumers

Electric Shock.

What consumers should do

Customers will be contacted to arrange a customer site inspection and repair or replacement. Customers may contact Hewlett-Packard on (03) 8877 8000 (Press options 2, 1). Inspection and any necessary replacement is free of charge.

Details to help identify the product

Supplier running the recall

Hewlett-Packard Australia Limited

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2000/4396 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.