Product description

Soft shackle rope - spliced - 10mm - breaking strain 9000kgs

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Reason the product is recalled

The warning label attached to the product contains a typographical error.

The warning label contains the line 'A standard tow ball or vehicle tie-down point is 'now' designed for this purpose and may result in the strap or vehicle component detaching from a vehicle and striking and seriously injuring or killing a person.'

The actual wording should be: 'A standard tow ball or vehicle tie-down point is 'not' designed for this purpose and may result in the strap or vehicle component detaching from a vehicle and striking and seriously injuring or killing a person.'

The hazards to consumers

If the soft shackle is attached to an unsuitable anchor point such as a standard tow ball and used for vehicle recovery, the tow ball and recovery strap can shear and recoil at great force. This can pose a risk of injury or death to vehicle occupants or bystanders.

What consumers should do

Consumers should return the product to the place of purchase for a full refund.

For further information consumers can contact Roadsafe by phoning (03) 8687 1700 Monday - Friday 9am - 5pm or via email at sales@roadsafe.com.au.

Details to help identify the product

Identifying numbers

Other identifying numbers

Batch code HYPI001578

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16491 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.