Product description
Royal Doulton crystal decanter set
Contains:
1 Decanter
4 Tumblers (drinking glasses)
See a list of details to help identify the product
Reason the product is recalled
Due to a manufacturing defect, there is an increased chance that the drinking glasses may break when used.
The hazards to consumers
If the glass breaks, it poses a risk of injury.
What consumers should do
Consumers should immediately stop using the product. Consumers should return the product, with proof of purchase, to their place of purchase for a full refund.
For more information, consumers can contact Fiskars Australia by phone on 02 8665 8200 (Monday to Friday 9am-5pm AEST), via email at australia.orders@fiskars.com or by going to the website https://www.royaldoulton.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Online via the Royal Doulton Website
In-store and online at Myer and David Jones
Identifying numbers
Barcode number
SKU
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19539 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
