Product description
The product that is the subject of the recall is the Ryobi cordless line trimmer/brush cutter model no. RBC3600E which is also included in a kit version sold as model no. RBC3626E (both include blade attachment RAC1101).
See a list of details to help identify the product
Reason the product is recalled
If the nut securing the blade is not tightened correctly before use the blade may detach.
The hazards to consumers
If the blade detaches during use, this poses a serious laceration hazard to consumers.
What consumers should do
Stop using the blade attachment and contact Techtronic Industries Australia Pty Ltd by telephone, email or via post at the address below. Techtronic Industries Australia Pty Ltd will advise consumers on how to proceed with the options available. Consumers have the option of:
* Return the product (as a whole) for a refund of the full purchase price of the product; or
* Return the blade (only) for a refund of the full retail price of the blade.
Contact Techtronic Industries Australia Pty Ltd's product service on 1300 361 505 (Freecall), mail PO Box 121 Doncaster VIC 3108, or email info@ryobi.com.au, or see the website: www.ryobi.com.au.
* Return the product (as a whole) for a refund of the full purchase price of the product; or
* Return the blade (only) for a refund of the full retail price of the blade.
Contact Techtronic Industries Australia Pty Ltd's product service on 1300 361 505 (Freecall), mail PO Box 121 Doncaster VIC 3108, or email info@ryobi.com.au, or see the website: www.ryobi.com.au.
Details to help identify the product
Supplier running the recall
Techtronic Industries Australia Pty Ltd
Who sold the product
The product has been sold through Bunnings retailers throughout Australia
Identifying product features
Model no. RBC3600E
Model no. RBC3626E
Both models include blade attachment RAC1101.
Identifying numbers
Other identifying numbers
Model no. RBC3600E
Model no. RBC3626E
Both models include blade attachment RAC1101.
Model no. RBC3626E
Both models include blade attachment RAC1101.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14679 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
