Product description
San Churro’s Grande Mug (Large Yellow Mug)
See a list of details to help identify the product
Reason the product is recalled
A potential manufacturing fault may be existent within this particular batch of mugs which may cause the mug to crack whilst containing hot liquid.
The hazards to consumers
Customers are at risk of scalding or wounding from sharp edges should the mug crack whilst in use.
What consumers should do
Customers are asked to please return the product to your nearest San Churro store for a full refund and complimentary Spanish Hot Chocolate for the inconvenience caused. The product may be returned without a proof of purchase and without a box/packaging.
For further information, please call Romee Rockes from our national support office on 03 8415 5800.
For further information, please call Romee Rockes from our national support office on 03 8415 5800.
Details to help identify the product
Supplier running the recall
Who sold the product
San Churro retailers - we have 45 stores nationally
Identifying product features
The recalled product is the Yellow Mug ONLY and sold between 01/02/2015 – 14/05/2015
Identifying numbers
Other identifying numbers
The recalled product is the Yellow Mug ONLY and sold between 01/02/2015 – 14/05/2015
Dates available for sale
-
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14673 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
