Product description
Selected Jayco Caravans
See a list of details to help identify the product
Reason the product is recalled
Six Jayco caravans will require a heavier duty jack to be supplied as the current jacks do not meet requirements. In addition, 126 vans require a new safety sticker be fitted to the jack.
The hazards to consumers
Should the jack supplied be used it may not withstand the weight of the van and collapse.
What consumers should do
The owners of the 126 vans that require a sticker replaced will be sent new stickers in the mail or they can book in at the nearest Jayco Dealer or Service Agent to have the sticker replaced.
The remaining 6 vans that require a new Jack, the customers will be called directly and a new jack will be sent to the home address and the customer is requested to remove the old jack from the van and dispose of it.
For further information contact your local Jayco dealer.
The remaining 6 vans that require a new Jack, the customers will be called directly and a new jack will be sent to the home address and the customer is requested to remove the old jack from the van and dispose of it.
For further information contact your local Jayco dealer.
Details to help identify the product
Supplier running the recall
Who sold the product
Jayco Dealers
Identifying product features
Selected Chassis Numbers between P70038 & R72141
Identifying numbers
Other identifying numbers
Selected Chassis Numbers between P70038 & R72141
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14003 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
