Reason the product is recalled
A faulty cord assembly that may result in premature cord failure has been reported in some HV300NZ units near the strain relief.
The hazards to consumers
Risk of burn and electric shock.
What consumers should do
Consumers are advised to unplug their vacuum cleaner at the wall and not to use it again until it has been repaired.
Consumers are advised to register their details at www.sharkrecall.com.au or contact the Shark Hot Line on 1800 722 222 to make arrangements to have the cord and plug replaced free of charge.
Consumers are advised to register their details at www.sharkrecall.com.au or contact the Shark Hot Line on 1800 722 222 to make arrangements to have the cord and plug replaced free of charge.
Details to help identify the product
Supplier running the recall
Who sold the product
Brand Developers Aust Pty Ltd (direct to consumers)
BDL also supplied the product to major retailers and independent retail stores including BIG W, Harvey Norman, Harris Scarfe, The Good Guys and Myer.
BDL also supplied the product to major retailers and independent retail stores including BIG W, Harvey Norman, Harris Scarfe, The Good Guys and Myer.
Identifying product features
Model no. HV300NZ (units manufactured from 16 January 2014 to 15 November 2014).
These units bear a production code in the range of 0314A to 4614A inclusive.
Affected models can be identified by reference to the model number and production code marked on the vacuum cleaner unit.
These units bear a production code in the range of 0314A to 4614A inclusive.
Affected models can be identified by reference to the model number and production code marked on the vacuum cleaner unit.
Identifying numbers
Other identifying numbers
Model no. HV300NZ (units manufactured from 16 January 2014 to 15 November 2014).
These units bear a production code in the range of 0314A to 4614A inclusive.
Affected models can be identified by reference to the model number and production code marked on the vacuum cleaner unit.
These units bear a production code in the range of 0314A to 4614A inclusive.
Affected models can be identified by reference to the model number and production code marked on the vacuum cleaner unit.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14641 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.