Product description
Robotic in-ground pool cleaner
See a list of details to help identify the product
Reason the product is recalled
Due to a manufacturing fault, the power supply does not have a required seal around its base and is therefore non-compliant with water igress rating requirements for prescribed swimming pool and spa equipment. Additionally, the power cords and plugs that are supplied with the units have not been certified for use with those units.
The hazards to consumers
The power supply unit is protected by an in-line RCD (residual-current device) as part of the power cord. In the worst case scenario, however, there is a risk of electric shock.
What consumers should do
Cease using the product immediately and return it to the place of purchase for a replacement power supply.
Details to help identify the product
Supplier running the recall
Hayward Pool Products (Australia) Pty Ltd
Identifying product features
SharkVAC model no: RC9021306AD
TigerShark & TigerSharkQC model nos: RC9052305AB & RC9052305AD
Approval number for all models is SGSEA/110624
Identifying numbers
Other identifying numbers
SharkVAC model no: RC9021306AD
TigerShark & TigerSharkQC model nos: RC9052305AB & RC9052305AD
Approval number for all models is SGSEA/110624
TigerShark & TigerSharkQC model nos: RC9052305AB & RC9052305AD
Approval number for all models is SGSEA/110624
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13386 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
