Product description
The battery packs are rechargeable and are used for recharging cell phones and laptops. They utilize lithium-ion-iron-phosphate (“LiFePO4”) technology for the batteries.
See a list of details to help identify the product
Reason the product is recalled
The battery cells in Sherpa 50 and Sherpa 120 battery packs may overcharge, causing them to overheat, bulge, and release gas.
The hazards to consumers
Overheating batteries are a potential fire hazard.
What consumers should do
Consumers should contact Goal Zero at www.goalzero.com or support@goalzero.com for instructions on returning and disposing of the product.
Details to help identify the product
Supplier running the recall
Who sold the product
Goal Zero online (4 products)
Get Prepared Stuff (1 product)
Primus Australia (1 product)
Westbrands Pty Ltd (40 products)
Wayne Workmanro (1 product)
Goal Zero Australia Pty Ltd (110 products)
Tactical Solutions Corp (1 product)
Solizar (1 product)
Get Prepared Stuff (1 product)
Primus Australia (1 product)
Westbrands Pty Ltd (40 products)
Wayne Workmanro (1 product)
Goal Zero Australia Pty Ltd (110 products)
Tactical Solutions Corp (1 product)
Solizar (1 product)
Identifying product features
The Sherpa 50 products have a serial number starting with "S/N 11002." The Sherpa 120 products have a serial number starting with "S/N 11102."
Identifying numbers
Other identifying numbers
The Sherpa 50 products have a serial number starting with "S/N 11002." The Sherpa 120 products have a serial number starting with "S/N 11102."
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/13938 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
