Product description

LG Side by Side Refrigerators manufactured between 2002 to 2006

See a list of details to help identify the product

Reason the product is recalled

The micro-switch in the ice maker of identified models could deteriorate.

The hazards to consumers

If the micro-switch were to fail, it may result in the ice maker malfunctioning and in the worst case scenario result in a fire hazard.

What consumers should do

Consumers with affected models are requested to contact the LG customer information line on 1800 506 154 (9am to 5pm Monday to Friday EST) to arrange for a service technician to replace the micro switch.

Prior to calling, consumers are asked to record their model and serial number to provide to LG’s Customer Information line. Customers can locate model & serial number on the left hand wall inside the fridge door.

Details to help identify the product

Supplier running the recall

Who sold the product

Retailers nationally

Identifying product features

LG Side by Side Refrigerators manufactured between 2002 to 2006 with model/serial numbers specified in the attached document (Model and Serial Numbers List).

Identifying numbers

Other identifying numbers

LG Side by Side Refrigerators manufactured between 2002 to 2006 with model/serial numbers specified in the attached document (Model and Serial Numbers List).

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2011/12716 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.