Product description

Vicks Sinex Long Acting Nasal Decongestant: 20ml Metered Pump Spray; 20ml Metered Pump Spray Refill; And 15ml Spray. Batch Nos. 504 To 522 Inclusive. Expiry Dates January 1999 To May 2000. Aust R Numbers 10301, 10302.

See a list of details to help identify the product

Reason the product is recalled

May Have Been Diluted With A Disinfecting Agent (ethanol) Which Is Not Part Of The Formula Rendering The Product Ineffective And May Result In Temporary Irritation To Nasal Membranes.

The hazards to consumers

Ineffective Product.

What consumers should do

Consumers Are Requested To Immediately Return Any Open Or Unused Product For A Full Refund Via Their Local Pharmacy Or Call The Sinex Toll Free Hotline Number 1800 812 502.

Details to help identify the product

Supplier running the recall

Procter & Gamble Australia Pty Ltd

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 1999/4077 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.