Product description

Single Module Compact RCBO
Residual Current Device combined with Miniature Over Current Circuit Breaker
Noark model no. Ex9NLE-N

Products affected include:
90552 - 1 module RCBO 10A 30mA
90553 - 1 module RCBO 16A 30mA
90554 - 1 module RCBO 20A 30mA
90555 - 1 module RCBO 25A 30mA
90556 - 1 module RCBO 32A 30mA
90703 - 1 module RCBO 40A 30mA

See a list of details to help identify the product

Reason the product is recalled

The products do not comply with the relevant mandatory electrical safety standard.

When the unit malfunctions, it does not switch off the circuit as required.

The hazards to consumers

Risk of electric shock, which can cause serious injury or death.

What consumers should do

Consumers should immediately stop using the products and contact DKSH to arrange return of their product and for replacement product.

For further information, please contact DKSH Australia Pty Ltd by phone on 1800 006 137 (Monday to Friday, 9am - 5pm AEDT), email recall.au@dksh.com or visit https://dksh.com/noark-rcbo-recall

Details to help identify the product

Supplier running the recall

Who sold the product

Electrical part suppliers and electricians

Identifying numbers

SKU

Ex9NLE-N

Dates available for sale

-

Where the product was sold

South Australia
Victoria
Western Australia

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2020/18513 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.