Reason the product is recalled
Bladder may rupture and cause scalding.
The hazards to consumers
The product could cause scalding.
What consumers should do
Consumers may register for replacement options. Simply take the product back to your place of purchase for more details. Online consumers to contact Havenhall Pty Ltd directly. Alternatively, return the product back to your original place of purchase for a refund. For further information 9am-5pm EST 02 9316 9810 or info@havenhall.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Sold nationally in selected pharmacies and Costco
Identifying product features
SKE127 SKE125 SKE124 SKE126 SKE123 (without charging arm)
Identifying numbers
Other identifying numbers
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14293 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.