Product description

An external slide out kitchen/cooking facility with a modified Weber Q 1000 barbeque and fitted as an accessory to certain caravans

See a list of details to help identify the product

Reason the product is recalled

The barbeque was modified to facilitate its installation. This has resulted in the temperature of the surrounding stainless steel surfaces exceeding the relevant gas standard's requirements.

The hazards to consumers

If the surfaces overheat, there is an increased risk of burn injuries.

What consumers should do

Customers should stop using their Slide Out Kitchen and contact their closest Lotus Caravans dealership to schedule an appointment for rectification.

For more information, contact Lotus Caravans on 03 9305 3907 or via the web form at https://www.lotuscaravans.com.au/contact-us/

Details to help identify the product

Supplier running the recall

Who sold the product

Alan Grahams
Brisbane RVs
Chapman Caravans
Dave Benson Caravans
Freestyle RVs
Gateway Caravans
Gold Coast Caravan Sales
Harbour City Caravans
Hervey Bay Caravans
Ian Grant's Caravans
Lotus Caravans
Luxury RVs WA
Wagga Caravans Centre

Identifying product features

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2020/18382 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.