Product description
21 'SmarTrike' trike models sold between 1 January 2007 to 28 February 2019 at BIG W stores and at www.bigw.com.au
See a list of details to help identify the product
Reason the product is recalled
These SmarTrike products have some of the features of a stroller, but are unsafe for use as a stroller as they do not have a parking brake, tether strap, or relevant warnings as required by the mandatory standard 'Consumer Product Safety Standard for Prams and Strollers (Consumer Protection Notice No 8 of 2007, as amended on 14 February 2019)'.
The hazards to consumers
When used as a stroller to transport children, the product may cause injury to a child if the product rolls in an uncontrolled manner or if the child falls out of the product.
What consumers should do
Consumers should not use the product as a stroller to transport children. Consumers can return the product to any BIG W store for a full refund. A receipt may be required.
For full description of affected models, visit https://www.bigw.com.au/help/recalls-content
For more information, please contact Big W Customer Service on 1300 244 999 or visit https://www.bigw.com.au/contact-us
Details to help identify the product
Supplier running the recall
Who sold the product
BIG W stores
www.bigw.com.au
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17376 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
