Product description
This product is used as a solar hot water system pressure boosting pump. Supplied through Solco Industries Pty Ltd at 126 Sheffield Road, Welshpool, WA.
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with Australian Standard AS/NZS3000:2000 in the following ways: (a) the sheathing heat shrink tubing, on the lead from the capacitator cover to the flow switch does not cover the full length of the lead. Full length sheathing is required where there may be contact with other surfaces such as water. (b) The cable at the flow switch is not securely anchored and supported to fully protect the cables that enter the flow switch. (c) No earthing connection between the flow switch and the earth of the motor or the aquipotential bonding point.
The hazards to consumers
Electrical shock.
What consumers should do
Consumers should contact Onga Pty Ltd on 1800 459 269 to arrange for repair of the pump at the cost of Onga.
Details to help identify the product
Supplier running the recall
Pentair Water Pty Ltd
Identifying numbers
Other identifying numbers
Model 314305.
Dates available for sale
-
Where the product was sold
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2005/8244 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
