Product description

SOUNDBOKS (3rd Gen) Speaker with removeable battery
Model BB3.1-2021
Grill cover: black, white, orange, red, or blue

Affected batteries have a round power button

See a list of details to help identify the product

Reason the product is recalled

A fuse in the product's battery has been incorrectly mounted and may cause the battery to overheat.

The hazards to consumers

If the battery overheats, there is an increased risk of fire, which may result in serious injury, death, or property damage.

What consumers should do

Consumers should immediately stop using the speaker, remove the battery, and dispose of the battery safely. Consumers should then register on the SOUNDBOKS website at https://www.soundboks.com.au/battery-redemption.html#/ to receive a replacement battery. Consumers will be asked to provide evidence that the battery has been disposed of.

For more information, contact Seabreeze Supply Co on 02 6639 5555 or support@soundboks.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

JB Hi-Fi (see attached traders list)
SOUNDBOKS

Identifying product features

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2022/19444 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.