Product description
Sold between 1 April 2005 and 31 December 2005 in the 12 hour talk time/non-expandable packs, the 24 hour talk time/expandable packs and in replacement battery packs.
See a list of details to help identify the product
Reason the product is recalled
The battery may overheat causing a potential fire hazard.
The hazards to consumers
Fire
What consumers should do
The parent company in the US is conducting this recall. Contact Polycom via their website at http://www.polycom.com/2WBattery or by calling 00 11 1 612 253 4506 in the United States.
Details to help identify the product
Supplier running the recall
Polycom Global
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2006/8366 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
