Product description

Spartan Branded rechargeable batteries for use with Xbox 360 and Nintendo Wii gaming controllers

See a list of details to help identify the product

Reason the product is recalled

In some battery packs, the two charging connections may have been reversed. (Note, however, that further assessment of test reports has revealed that the incident prompting the recall was an isolated case suspected to have occurred because the customer re-positioned the batteries in the unit.)

The hazards to consumers

If the unit short circuits, there is a high possibility that it will catch fire. (Note, however, that an audit of affected stock has revealed that the suspected fault seems to have occurred because the customer re-positioned the batteries in the unit.)

What consumers should do

As further assessment of test reports and a stock audit have indicated that the incident prompting the recall was an isolated case resulting from a customer re-positioning the batteries in the unit, consumers may continue to use the product. Consumers who are still concerned may return any Spartan branded batteries, or products containing Spartan branded batteries, to any EB Games store for a full refund of the original purchase price. No receipt is required.

Details to help identify the product

Supplier running the recall

Who sold the product

EB Games stores and www.ebgames.com.au

Identifying product features

No unique identifiers

Identifying numbers

Other identifying numbers

No unique identifiers

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13367 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.