Product description
Bicycle suspension fork that may have been installed on the Trek bicycles identified below.
See a list of details to help identify the product
Reason the product is recalled
The dropouts on the suspension fork can break.
The hazards to consumers
If the defect occurs during use the rider may lose control of the bicycle, potentially resulting in a serious fall injury.
What consumers should do
Consumers with the affected Trek model bicycles listed above should stop using their bicycle and take it to a Trek retailer for inspection and repair immediately. For bicycles fitted with an affected NRX (IS mount only) fork, consumers will receive a replacement RST Vita fork. For bicycles fitted with an affected XCM (29”), XCT (29”) or NEX (700c) fork, consumers will receive a special quick release and washer to replace the original quick release.
Details to help identify the product
Supplier running the recall
Trek Bicycle Corporation (Australia) Pty Ltd
Who sold the product
Trek retailers
Identifying product features
SR Suntour NRX (IS mount only) and SR Suntour XCM (29”), XCT (29”) or NEX (700c) suspension forks installed on the following Trek bicycles:
Model year 2011: Montare, Utopia, Wahoo, Marlin and Marlin SS
Model year 2012: 8.3 DS, 8.4 DS, 8.5 DS, Marlin, Marlin SS, Neko SL and Wahoo
Model year 2013: 8.3 DS, 8.4 DS, 8.5 DS, 8.6 DS, Cali, Marlin, Neko SL and Wahoo
Identifying numbers
Other identifying numbers
SR Suntour NRX (IS mount only) and SR Suntour XCM (29”), XCT (29”) or NEX (700c) suspension forks installed on the following Trek bicycles:
Model year 2011: Montare, Utopia, Wahoo, Marlin and Marlin SS
Model year 2012: 8.3 DS, 8.4 DS, 8.5 DS, Marlin, Marlin SS, Neko SL and Wahoo
Model year 2013: 8.3 DS, 8.4 DS, 8.5 DS, 8.6 DS, Cali, Marlin, Neko SL and Wahoo
Model year 2011: Montare, Utopia, Wahoo, Marlin and Marlin SS
Model year 2012: 8.3 DS, 8.4 DS, 8.5 DS, Marlin, Marlin SS, Neko SL and Wahoo
Model year 2013: 8.3 DS, 8.4 DS, 8.5 DS, 8.6 DS, Cali, Marlin, Neko SL and Wahoo
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14179 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
