Product description
SRAM RED 22 or SRAM SB 700 hydraulic road disc brake or hydraulic road rim brake
See a list of details to help identify the product
Reason the product is recalled
The master piston seal is unable to prevent the ingestion of air into the system under certain field conditions, which reduces the ability of the system to generate braking pressure, and can lead to brake failure. In addition, a smaller number of the units were determined to have been manufactured with a significant void inside the molded hood component of the brake lever. When squeezing the brake lever with very high force, the fluid bursts the thin barrier between the fluid reservoir and the void. This essentially expands the fluid reservoir volume, resulting in an immediate loss in braking power.
The hazards to consumers
The risk of injury is that the rider may experience complete loss of braking function. Loss of braking performance, in the worst case scenario, may lead to loss of control and an accident.
What consumers should do
If your bike has SRAM SB RED 22 or SRAM SB 700 hydraulic brakes, cease using it immediately until you confirm whether your brake set is affected by the recall. If you are unsure whether you have an affected brake set, contact your local dealer or call SRAM. Your local dealer will exchange affected brakes for new brakes.
For further information please call (03) 9212 6100 or email sramaustralia@sram.com
For further information please call (03) 9212 6100 or email sramaustralia@sram.com
Details to help identify the product
Supplier running the recall
Who sold the product
Bicycle stores and internet stores
Identifying product features
Affected serial number range: 20T3XXXXXXX to 50T3XXXXXXX
Identifying numbers
Other identifying numbers
Affected serial number range: 20T3XXXXXXX to 50T3XXXXXXX
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/13945 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
