Product description
Toy xylophone for ages 18+ months
See a list of details to help identify the product
Reason the product is recalled
Tests show that lead is present on the painted surfaces of the toy, the product does not comply with the mandatory standard (Australian Standard AS/NZS ISO 8124.3:2003) for lead and certain elements in children's toys.
The hazards to consumers
Lead absorption through the skin in children can lead to significant and sometimes permanent health effects.
What consumers should do
Consumers should immediately stop using the toy and contact Educational Experience Pty Ltd toll-free on 1300 134 211 for a full refund.
Details to help identify the product
Supplier running the recall
Who sold the product
Educational Experience Pty Ltd
Identifying product features
Item numbers: 890512 and 890532.
The tracking label for the product is 101124, which is the date code imprinted on the bottom of the xylophone.
Identifying numbers
Other identifying numbers
Item numbers: 890512 and 890532.
The tracking label for the product is 101124, which is the date code imprinted on the bottom of the xylophone.
The tracking label for the product is 101124, which is the date code imprinted on the bottom of the xylophone.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13012 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
