Product description
All batches of Magrath stock prods and stock prod extensions, irrespective of the date of supply. The goods have been supplied in Australia for approximately 8 years through resellers in all Australian States and Territories.
See a list of details to help identify the product
Reason the product is recalled
Incidences of electrical feedback at the switch area of the device particularly where moisture is introduced to the power pack.
The hazards to consumers
Electric shock.
What consumers should do
Customers who have purchased the products are advised to cease using them and to return them for a full refund. The products may be returned to a reseller or directly to Novartis Animal Health Australasia Pty Ltd, Locked Bag 2003, North Ryde, NSW, 1670 using Reply Paid post.
Details to help identify the product
Supplier running the recall
Novartis Animal Health Australasia Pty Ltd
Identifying product features
N/A
Identifying numbers
Other identifying numbers
N/A
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2007/9558 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
