Product description
Models SLS110 and SLC010 supplied after 01/02/2015 are affected. These models have been sold in Victoria, Western Australia, Tasmania, New South Wales and Queensland by various retailers.
See a list of details to help identify the product
Reason the product is recalled
The power supply supplied with the products does not comply with AS/NZS 61347.2.13
The hazards to consumers
Risk of electric shock.
What consumers should do
• Stop using the product immediately and unplug it from the socket outlet.
• Return the power supply back to Down To The Woods or the store of purchase for a replacement of the power supply.
For further information, please direct all calls and any queries concerning this recall to Down To The Woods (03) 9421 2281, Info@downtothewoods.com.au
• Return the power supply back to Down To The Woods or the store of purchase for a replacement of the power supply.
For further information, please direct all calls and any queries concerning this recall to Down To The Woods (03) 9421 2281, Info@downtothewoods.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Homewares stores, florists and gift shops nationally.
Identifying product features
The following features can identify the recalled models.
• Pouch of the product has copper or silver dots and wording “String lights” in black as indicated in the photo
• The power supply included with the models has a green charging light & plug pins are not insulated.
Models supplied before 01/02/2015 with an approved power supply where the plug pins are insulated are not affected by this recall.
Identifying numbers
Other identifying numbers
The following features can identify the recalled models.
• Pouch of the product has copper or silver dots and wording “String lights” in black as indicated in the photo
• The power supply included with the models has a green charging light & plug pins are not insulated.
Models supplied before 01/02/2015 with an approved power supply where the plug pins are insulated are not affected by this recall.
• Pouch of the product has copper or silver dots and wording “String lights” in black as indicated in the photo
• The power supply included with the models has a green charging light & plug pins are not insulated.
Models supplied before 01/02/2015 with an approved power supply where the plug pins are insulated are not affected by this recall.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14699 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
