Reason the product is recalled

The Ground, Neutral And Live Wires From The Ac Inlet Of The Printer Pass Over A Pressed Metal Shield Plate. The Shield Plate May Become Slightly Burred During Manufacture Resulting In Damaging Of The Insulation Tubes Of The Ac Inlet Wires.

The hazards to consumers

Electric Shock.

What consumers should do

Please Contact Toll Free Number 1800 652 726 And Epson Customer Service Will Advise If Your Machine Is One Of The 121 Machines That May Be Affected.

Details to help identify the product

Supplier running the recall

Epson Australia Pty Ltd

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 1999/4137 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.