Product description
Sulley is a furry blue creature from the Monsters movies. The stuffed monster is about 17 inches high and 10.5 inches wide.
See a list of details to help identify the product
Reason the product is recalled
The stuffed animal’s eye can detach, posing a choking hazard to young children.
The hazards to consumers
If the defect occurs, the product poses a choking hazard to young children.
What consumers should do
Cease using the plush toy immediately. Return the teddy bear to the place of purchase for a full refund or an exchange teddy bear.
If consumers are not able to make it back to their nearest store, please call the Penrith store to arrange for a postage paid bag.
For further information Build-A-Bear Workshop on 02 4722 5379 or ProductHotline@buildabear.com.
If consumers are not able to make it back to their nearest store, please call the Penrith store to arrange for a postage paid bag.
For further information Build-A-Bear Workshop on 02 4722 5379 or ProductHotline@buildabear.com.
Details to help identify the product
Supplier running the recall
Who sold the product
Build-A-Bear Workshop stores nationally
Identifying product features
Item number 20241 on the sew in label. This can be located behind the care instructions label. In addition, a tracking label ending with 1687 can be found on a sewn in label on the backside of the leg of the stuffed monster.
Identifying numbers
Other identifying numbers
Item number 20241 on the sew in label. This can be located behind the care instructions label. In addition, a tracking label ending with 1687 can be found on a sewn in label on the backside of the leg of the stuffed monster.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13724 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
