Reason the product is recalled
Movement of the milk-frothing wand may cause abrasion of wiring inside the machine, resulting in failure of insulation.
The hazards to consumers
Risk of electric shock.
What consumers should do
Consumers should stop using the machine, unplug it from the wall and contact Sunbeam on 1300882570 (8.30 to 5.00 AEST Monday to Friday) or visit www.sunbeam.com/recall for further information.
Details to help identify the product
Supplier running the recall
Who sold the product
Myer, Harvey Norman, Harris Scarf, David Jones, Bing Lee, Betta Electrical, Retravision and other smaller retailers
Identifying product features
Model number EM 3820
Date of manufacure codes: 033,103.113,153,293,323.
Identifying numbers
Other identifying numbers
Model number EM 3820
Date of manufacure codes: 033,103.113,153,293,323.
Date of manufacure codes: 033,103.113,153,293,323.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14041 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
