Product description
Model: P100
See a list of details to help identify the product
Reason the product is recalled
An insulation fault in some Model P100 PCMCIA Modems may cause an electric shock to the user if a lightning strike or electrical surge occurs onto the telephone line.
The hazards to consumers
Electric shock.
What consumers should do
Please call Swann Communications on 1300 138 324 or (03) 9421 2600 for instructions on how to have your modem replaced or to obtain a refund.
Details to help identify the product
Supplier running the recall
Swann Communications
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2001/5027 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
