Product description

Item Numbers: HW2005 (2L hot water bottle), HW3546 (2L hot water bottle with cover), HW2009 (750ml hot water bottle with animal cover).

See a list of details to help identify the product

Reason the product is recalled

Misleading markings.

The hazards to consumers

Marked compliant with British standard when they are not. Potential for burns.

What consumers should do

Return to place of purchase for a full refund.

Details to help identify the product

Supplier running the recall

Mayvic Pty Ltd

Identifying product features

The collar is marked with BS1970:2001.

Identifying numbers

Other identifying numbers

The collar is marked with BS1970:2001.

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2005/8166 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.