Product description
Stanley 1913 Switchback and Trigger Action stainless steel travel mugs with polypropylene lids:
- double-walled mugs
- sold in a variety of colours including white, black and green and 12 oz., 16 oz. and 20 oz. sizes
- the Stanley logo appears on the front and bottom of the mug
- the recalled mugs have product identification numbers printed on the bottom of the mug (see attached list).
See a list of details to help identify the product
Reason the product is recalled
The lid can shrink when exposed to heat and torque, causing the lid to detach during use.
The hazards to consumers
Risk of burns if the lid detaches while the cup contains hot liquid. Several incidents have occurred worldwide including a number of injuries requiring medical attention.
What consumers should do
Stop using the affected mugs immediately.
Stanley 1913 will provide a free replacement lid. Replacement lids are expected to become available in early 2025. Stanley will provide further details once available. For more information:
Contact
Stanley 1913
webpage: https://au.stanley1913.com/pages/contact
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised retailers of Switchback and Trigger Action travel mugs.
Identifying product features
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20396 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
