Product description

Bass guitar amplifier

See a list of details to help identify the product

Reason the product is recalled

A nut inside the chassis can come loose and fall between the electrical coils.

The hazards to consumers

If the defect occurs, this may pose an electrical shock hazard to consumers.

What consumers should do

Consumer should immediately stop using the amplifiers and arrange to return the unit to Amber Technology for assessment. Affected units will be repaired or replaced. Customers should contact Amber Technology on 1800 251 367 to arrange for a returns-authorisation number prior to returning the unit.

Details to help identify the product

Supplier running the recall

Who sold the product

Concept Musical Instruments, Bass Centre, Turramurra Music, Icon Music, Drum Power & Shake it Up Music

Identifying product features

Please see the attached document for affected serial numbers.

Identifying numbers

Other identifying numbers

Please see the attached document for affected serial numbers.

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13590 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.