Product description
TECO brand twin tub washing machine model TWM65TTAMFBE, 6.5kg capacity.
See a list of details to help identify the product
Reason the product is recalled
Moisture vapour may penetrate the selector switch contacts within the top control console.
The hazards to consumers
The selector switch may short circuit causing heating of the surrounding plastics, resulting in smoke and fire hazards.
What consumers should do
Check the model name of your machine.
If your washing machine is the affected model, TECO recommends that as a precautionary measure, you only use your washing machine under close supervision. If you observe any smoke or smell coming from the machine, turn off the power at the wall outlet.
To arrange a replacement or refund, visit www.teco.com.au, call 1800 898 458 between 8:30 am and 4pm Monday to Friday, or email had.recall@teco.com.au.
Details to help identify the product
Supplier running the recall
Teco Australia Pty Ltd
Who sold the product
Leading Appliances, Betta Electrical, Bi-Rite Electrical, Retravision and other electrical retailers.
Identifying numbers
Electrical approval number
SGS-130493-EA
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15671 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.