Product description
Product Codes 11241A and 84125000. Kohler Co is recalling the Tesero Heated Mirrors sold under both the Kohler and Englefield Brands, through Plumbing and Building Merchants since 1998.
See a list of details to help identify the product
Reason the product is recalled
The insulation of the heater units affixed to the rear of the mirror does not meet the requirements of the Australasian Electrical Safety Standards. It is possible that the insulation may break down over a long period of time and an electric shock could occur.
The hazards to consumers
Electric shock.
What consumers should do
If you continue to use the mirror there is a risk of electric shock if you touch the rear of the mirror. Please contact Kohler Co tollfree on 1300 362 284 (Mon - Fri between 8.00am and 7.00pm) to arrange the installation of a replacement heater unit.
Details to help identify the product
Supplier running the recall
Kohler Co
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2003/6433 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
