Product description
Small (20cm x 13cm), medium (30cm x 13cm) and large (37cm x 18cm).
See a list of details to help identify the product
Reason the product is recalled
This product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
The hazards to consumers
Potentially life-threatening or could cause a serious risk to health (Class I).
What consumers should do
If you have a THERMOSKIN hot/cold gel pack (blue) do not use it. Please call United Pacific Industries Pty Ltd Customer Service telephone number 1800 188 019 to arrange the return of the affected product and a refund.
Details to help identify the product
Supplier running the recall
United Pacific Industries Pty Ltd
Identifying product features
Product Codes: 86901, 86902 and 86903. ARTG No. 109477
Identifying numbers
Other identifying numbers
Product Codes: 86901, 86902 and 86903. ARTG No. 109477
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2008/10277 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.