Product description

Thule Omnistor TO 8000 (with integrated motor)
230V Tubular Motor Kit for Thule Omnistor TO 8000

Thule Omnistor TO 9200 (with integrated motor)
230V Tubular Motor Kit for Thule Omnistor TO 9200

Manufactured between June 2016 and July 2019

Noting that the label affixed to the awning motor reads 220V, not 230V

See a list of details to help identify the product

Reason the product is recalled

The drive wheel may separate from the awning motor. If this happens, the awning may open unintentionally or in an uncontrolled manner.

The hazards to consumers

If the awning opens unintentionally or in an uncontrolled manner, especially while driving, it may pose an accident or injury risk to bystanders, vehicle occupants and other road users.

What consumers should do

Consumers should secure their awning from risk of unintentional opening until the product can be repaired. A fixation kit can be requested by emailing thule-recall230V@thule.com

Affected consumers will be directly contacted by Thule NV or the dealer that sold the product to organise for it to be repaired, at no charge. For more information, consumers may contact the place of purchase, or Thule NV directly on thule-recall230V@thule.com or at https://www.thule.com/en-au/safety-notices/recall230v

Details to help identify the product

Supplier running the recall

Who sold the product

Authorised Thule NV Dealers

Identifying numbers

Other identifying numbers

See the awning production label for manufacture date (DDMMYY)

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17804 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.