Product description

This Recall applies to all Tigerlily scented candles that do not have a batch-code (four digit numerical code) indelibly printed on the base of the glass candle holder.

See a list of details to help identify the product

Reason the product is recalled

In rare cases, when alight, the candle may give off excessive smoke, the glass base may overheat, the glass encasing the candle may shatter, and/or the candle flame may flare up larger than expected.

The hazards to consumers

This may pose a risk of injury from broken glass and uncontained hot wax, as well as from fire and smoke.

What consumers should do

If your Tigerlily candle does not have a batch-code, you should immediately stop using the candle and return it to your nearest Tigerlily store for a refund, replacement, or voucher.

Alternatively, call (02) 8362 1900 or follow instructions for return at www.tigerlilyswimwear.com.au

Details to help identify the product

Supplier running the recall

Sapphire Group Pty Limited

Who sold the product

The candles were sold through Tigerlily stores and a number of other retail outlets, including, but not limited to:
- David Jones
- Surfection
- J R’s Surf and Ski
- The Big Kahuna Surf Shop
- www.surfstich.com.au
- www.birdmotel.com.au
- www.sds.com.au

Identifying product features

The affected Tigerlily candles were sold in the following scents: Viva, Del Este, Beatnik Bohemia; Villa Blanche; Jewelled Realms, Montego Bay, Sandalwood, Viva Tiger, Monsoon Will Shine, and Leave the World Behind.

Identifying numbers

Other identifying numbers

The affected Tigerlily candles were sold in the following scents:

Viva, Del Este, Beatnik Bohemia; Villa Blanche; Jewelled Realms, Montego Bay, Sandalwood, Viva Tiger, Monsoon Will Shine, and Leave the World Behind.

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/14259 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.