Product description
This recall (PRA 2017/15963) applies to all Tigerlily cylindrical scented candles with two wicks encased in brown tinted decorative glass. An earlier recall (PRA 2014/14259) was restricted to those candles with no batch code on the base of the candle’s glass encasement. This recall now includes all candles encased in brown tinted glass.
The affected Tigerlily candles were sold in the following scents: Viva, Del Este, Beatnik Bohemia, Villa Blanche, Jewelled Realms, Montego Bay, Sandalwood, Viva Tiger, Monsoon Will Shine, and Leave the World Behind.
The affected Tigerlily candles were sold in the following scents: Viva, Del Este, Beatnik Bohemia, Villa Blanche, Jewelled Realms, Montego Bay, Sandalwood, Viva Tiger, Monsoon Will Shine, and Leave the World Behind.
See a list of details to help identify the product
Reason the product is recalled
When alight, the wax in the candle has ignited and caused a fire and safety hazard. The ignition of the wax has also led to the glass container fracturing or shattering.
The hazards to consumers
The defect poses a risk of injury and creates a fire hazard. The defect has caused injuries to consumers.
What consumers should do
Consumers should immediately cease using the candle and return it to their nearest Tigerlily retail store for a refund, replacement, or voucher. Alternatively, consumers can call 1300 664 265 or follow instructions for return at www.tigerlilyswimwear.com.au.
Details to help identify the product
Supplier running the recall
GSM Operations Pty Limited (ACN 085 950 803) t/as Tigerlily Swimwear (c/Lee Stevenson)
Who sold the product
The candles were sold through Tigerlily stores and retail outlets, including but not limited to:
- Department stores such as David Jones
- Independent 3rd party retail stores such as Surfection, J R’s Surf and Ski and The Big Kahuna Surf Shop
- Online through online retailers such as www.surfstitch.com, www.birdmotel.com.au, www.sds.com.au and tigerlilyfashion.
- Department stores such as David Jones
- Independent 3rd party retail stores such as Surfection, J R’s Surf and Ski and The Big Kahuna Surf Shop
- Online through online retailers such as www.surfstitch.com, www.birdmotel.com.au, www.sds.com.au and tigerlilyfashion.
Identifying product features
All batch codes are affected.
Candles without batch codes were previously recalled - http://www.productsafety.gov.au/recall/tigerlily-swimwear-tigerlily-scented-candles
Dates available for sale
-
Where the product was sold
Nationally
International
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/15963 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
