Product description
Tinyme wooden personalised name puzzles (letters)
See a list of details to help identify the product
Reason the product is recalled
Due to a batch-manufacturing fault, some of the plastic pegs and pins may detach and liberate small-parts. The letters being recalled do not comply with the mandatory safety standard for toys for children up to and including 36 months of age (Australian Standard AS/NZS ISO 8124.1:2003, as amended by the regulation).
The hazards to consumers
If plastic pegs and pins dislodge during use, small parts may be liberated, presenting a potential choking hazard to young children.
What consumers should do
Immediately cease using the product and go to the following link for further instructions regarding how to return the defective letters for replacement or to receive a full refund: http://www.tinyme.com.au/puzzle-letter-recall. Alternatively, call Tinyme Customer Service on 1800 507 592.
Details to help identify the product
Supplier running the recall
Jairus Pty Ltd as trustees for Jairus Trust
Who sold the product
Available online only at tinyme.com.au
Identifying product features
Green colour uppercase letters M,W,G,C,O,T and yellow lowercase letter "o" with "JPN3021" in white print at the back of each letter
Identifying numbers
Other identifying numbers
Green colour uppercase letters M,W,G,C,O,T and yellow lowercase letter "o" with "JPN3021" in white print at the back of each letter
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13313 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
