Reason the product is recalled
The silicone teat is prone to tearing.
The hazards to consumers
Teat separation may pose a choking hazard.
What consumers should do
Immediately cease use of the product and return it to Jackel Pty Ltd, Reply Paid 67, Rydalmere BC 1701, Rydalmere NSW 2116, and include your name, mailing address and contact details. The purchase price will be refunded or the product replaced with an alternate comforter (please specify your option).
Alternatively, return the product to the place of purchase for a full refund.
For further information, please freecall 1800 108 454 (9am-5pm AEST) or email safety@jackel.com.au
Alternatively, return the product to the place of purchase for a full refund.
For further information, please freecall 1800 108 454 (9am-5pm AEST) or email safety@jackel.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Big W, Toys 'R' Us, and pharmacies
Identifying product features
0-6m: SKU 432523
6-18m: SKU 432524
Identifying numbers
Other identifying numbers
0-6m: SKU 432523
6-18m: SKU 432524
6-18m: SKU 432524
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12772 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
